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Specified Commercial Transaction Law Label
|Company Name||Navibird, Inc.|
|Japanese: [email protected]
English: [email protected]
Traditional Chinese: [email protected]
Simplified Chinese: [email protected] Business Hours: Weekdays (Monday to Friday), 10:00am to 5:00pm (JST). *E-mail inquiries that we receive from you on Saturday, Sunday, Japanese national holidays or our company's holidays will be responded to the next business day or later.
Marketing inquiries to: [email protected]
|Telephone||+81 6 6210 1400*We don't accept telephone inquiries|
|Facsimile||+81 6 6210 1420*We don't accept facsimile inquiries|
5-19, Kyutaromachi 2 chome,
Chuo-ku, Osaka 541-0056,
Same as above
|Additional charges other than
the total price of merchandise
|"Shipping and Handling Charges" are needed in addition to the merchandise total. Shipping and Handling Charges are set based on the total amount of ordered merchandise and those charges include Express Mail Service (EMS) postage and insurance fees, etc.|
|How to Order||Web Only|
|Order Expiration Date||There is no expiration date. Open 24 hours a day, 7 days a week.
Please note that you may not place an order every morning from 7:30 to 7:45am (JST) due to server maintenance.
|Returns||Customers should contact us within 14 days after receiving merchandise. Customers have to bear the returning shipping charges if reasons are arising from Customers, such as image difference or wrong size, etc. If reasons are arising from us (1-3 stated below), we accept returns and exchanges.
1. The merchandise is different from which has been ordered.
2. The merchandise is defective.
3. The merchandise is damaged.
|Shipping Period||Although the Company strives to ship your order within 9 days from the day it was placed, depending on the contents of the order, the condition of stocks, and the volume of orders, there may be instances where shipment of the order is delayed. (Items from the JCRAFTS Store may take additional time for production).|
|Order Quantities||There is no quantity limit for placing order. However the total amount of placing order is 200,000 yen maximum per order, excluding shipping charges.|
|Term of Payment||Depends on the terms of the card you are using.|